Introduction
Darwish Tech Limited ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy sets out how we collect, use, store, and protect any personal information that you provide to us or that we collect about you when you visit our website at darwishtech.co.uk or communicate with us.
We are a company registered in England and Wales under Company Number 17134660, with our registered office at 47 Burnage Close, Liverpool, England, L24 2TS.
For the purposes of applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Darwish Tech Limited is the data controller in respect of personal data collected through this website.
By using our website, you agree to the collection and use of information in accordance with this policy. We encourage you to read this document carefully.
Information We Collect
We may collect the following types of information when you interact with our website or contact us directly:
Information you provide to us:
- Your name, email address, and telephone number when you contact us via email or telephone
- The content of any messages or enquiries you send to us
- Any other personal information you voluntarily provide in correspondence
Information collected automatically:
- Technical data including your IP address, browser type and version, time zone setting, and browser plug-in types
- Information about your visit, including the full Uniform Resource Locators (URL), clickstream data, pages viewed, and page interaction data
- Aggregated statistical data about usage patterns on our website
We do not use automated decision-making or profiling in connection with our website.
How We Use Your Information
We use the information we collect for the following purposes, each of which has a lawful basis under UK GDPR:
- To respond to your enquiries – when you contact us, we use your contact details and the content of your message to respond appropriately (lawful basis: legitimate interests / performance of a contract)
- To operate and improve our website – we use technical and usage data to ensure our website functions correctly and to improve the user experience (lawful basis: legitimate interests)
- To comply with legal obligations – we may process personal data where necessary to comply with applicable laws and regulations (lawful basis: legal obligation)
- To protect our legal rights – we may use information to establish, exercise, or defend legal claims (lawful basis: legitimate interests)
We will not use your personal information for any purpose that is incompatible with the purposes described in this policy without first obtaining your consent.
Cookies
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, or to work more efficiently, and to provide information to the owners of the site.
Our website may use the following types of cookies:
- Strictly necessary cookies – essential for the website to function and cannot be switched off in our systems
- Performance cookies – allow us to count visits and traffic sources to measure and improve site performance (these may be set by third-party analytics providers)
- Functional cookies – enable enhanced functionality and personalisation
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site.
For more information about cookies, please visit www.aboutcookies.org.
Analytics
We may use website analytics tools to help us understand how visitors use our website. Such tools may collect information about your visit, including the pages you view, the links you click, and other actions taken in connection with our website.
Where we use third-party analytics services, these providers may collect information about your activity across different websites. Analytics data is processed in aggregated and anonymised form wherever possible.
We ensure that any analytics tools we use are configured in compliance with UK GDPR requirements, including appropriate data processing agreements with our service providers.
Data Security
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, accidental loss, alteration, disclosure, or destruction.
These measures include:
- Use of encrypted connections (HTTPS) on our website
- Restricting access to personal data to those who have a genuine business need to see it
- Procedures to deal with any suspected data security breach
- Regular review of our security practices and procedures
Where we engage third-party service providers to process data on our behalf, we ensure appropriate contractual safeguards are in place. However, please be aware that the transmission of information via the internet is never completely secure.
Data Retention
We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Enquiry correspondence and contact details are typically retained for a period of up to three years from the date of last contact, unless a longer retention period is required by law or is necessary to protect our legitimate interests.
Website analytics data is typically retained in aggregated, anonymised form for statistical and analytical purposes only.
When personal data is no longer required, we ensure it is securely deleted or anonymised in accordance with our internal data management procedures.
Third Party Services
Our website may contain links to third-party websites, services, or applications. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites and encourage you to review the privacy policies of any websites you visit.
We may use third-party service providers in the operation of our business and website. These providers act as data processors on our behalf and are contractually bound to process data only in accordance with our instructions and in compliance with applicable data protection law.
We do not sell, trade, or otherwise transfer your personal information to third parties for their own marketing purposes.
Your GDPR Rights
Under the UK GDPR and Data Protection Act 2018, you have the following rights in relation to your personal data:
- Right of access – you have the right to request a copy of the personal data we hold about you
- Right to rectification – you have the right to request that we correct any inaccurate or incomplete personal data we hold about you
- Right to erasure – you have the right to request that we delete your personal data where there is no compelling reason for its continued processing
- Right to restrict processing – you have the right to request that we suspend the processing of your personal data in certain circumstances
- Right to data portability – you have the right to receive your personal data in a structured, commonly used and machine-readable format
- Right to object – you have the right to object to the processing of your personal data where we rely on legitimate interests as our lawful basis
- Rights related to automated decision-making – you have the right not to be subject to a decision based solely on automated processing
To exercise any of these rights, please contact us using the details below. We will respond to any request within one month of receipt. There is no charge for making a request.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection. You can contact the ICO at ico.org.uk.
Contact Us
If you have any questions about this Privacy Policy or about how we handle your personal data, please contact us:
- Company: Darwish Tech Limited
- Company Number: 17134660
- Registered Office: 47 Burnage Close, Liverpool, England, L24 2TS
- Email: info@darwishtech.co.uk
- Phone: +44 7916 960071
This Privacy Policy was last updated in June 2026. We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated revision date.